Development approach

When we're developing software, and deciding what features to put in, we have one simple mantra:

We focus our efforts on creating a unique kind of software that:

  • Is easy to setup and maintain
  • Is intuitive to use without having to wade through oodles of user manuals
  • Eliminates the typical roadblocks normally associated with backups
  • Enables you to do what you want to do with a minimum of fuss
  • Saves time and hassles for the system administrator

    We design our software to save time and hassles in the setup process. We try to simplify and automate complex tasks, thus minimizing the possibility of making mistakes. Many people like the intuitive interface and love the fact that no certification is required!

  • Designed ground-up

    Our flag-ship product, BackupAssist is designed specifically for the SMB market, instead of being a cut-down enterprise product, as is too often the case. This means that you can expect an intelligent balance of features and simplicity - and there's definitely none of the unnecessary complexity or overkill of other products. In other words, you get: The right features at the right price!

Testimonials

Graham A. Wells

We needed a backup system that not only was foolproof - we had to be able to "set it and, forget it.". It also had to send us a message when it backed up successfully or when it did not back up successfully. It had to have the ability to tell us what files were giving problems on backup. And as an added treat, it had to remind us to "put in the tape". Your product delivered "in spades".

We just set the tape in the morning. We are notified by email of the status of the previous night's backup. We are informed of any problem files. It is terrific!

Fabulous product, excellent price, good followup service.

Daniel Hoviss

Most backup solutions are way too complicated to be used by my clients, or do not offer the feature set we need for small business. After using your product in one location, the clients were so impressed that they selected your product over a similar competing product we were also evaluating. I have since recommended this backup solution to all my clients. I find that the installation and set up is completely straight forward, and that the email notifications work perfectly every night. It is a pleasure to use and a relief to know that I can restore from any workstation or server on my network.

Thanks you for a truly excellent product at a very reasonable price!

Rob Nichols

You've made my backup procedure easy and very straight forward. I have used many backup utilities from [competitor] to manually zipping files. I think the reason BackupAssist is so good is because it concentrates on giving the system administrator the tools they need to do their job. It provides a service to me the fallible forgetful human rather than me the technical IT manager.

Jacien Squiress

This has got to be the easiest backup solution I've ever seen! Setup takes 5 minutes! It walks you through each step and doesn't have any "buried" features that you have to dig for.

This software is great! I was literally up and running in under 5 minutes! With our old software, I constantly had to check and make sure that it was working. If I forgot to change tapes, it would just sit there, trying to complete the backup job until I would tell it to stop. (Very Annoying!) The tapes were also in a proprietary format that only that software could read. BackupAssist is easier to use, has more features, and costs a fraction of what our previous solution did. This purchase was a no-brainer!